ISO 9001 certification requires that the company periodically audit its quality processes. Regular process audits and as-needed audits, when done correctly, provide the objective feedback needed to correct any deviations from the quality path and keep the company focused on its goals. Below explains the 7 reason you should get your business ISO 9001 certified and why you need a professional ISO 9001 consultant to help you through this journey.
1 – Increase chances of winning tenders
ISO 9001 is an internationally recognized standard, with certification ensuring organisations meet a high level of quality. By asking for ISO 9001 from contractors, the company can prove the quality of product and service, whilst not be having to waste time checking an organisation’s credentials. With ISO 9001 certification from an accredited body, the certificate does the talking!
2 – Meet customer requirements
Many companies want ISO 9001 certification in order to satisfy one customer requirements only. The customer states that it will only do business with vendors that are certified as ISO 9001 compliant, so to get (or keep) the business they need that certification. The problem with these companies is that they’re looking for a short-term payoff. They see nothing but that one benefit — we need money– and ignore the long-term benefits, like “if we keep the customer well satisfied, they will want to come back again and again”.
3 – Helps your organisation to meet legal and regulatory requirements
Depending on your industry, there can be many legal and regulatory requirements that you must conform to, and you can be forgiven for not being aware of them all. Going through ISO 9001 implementation ensures you meet all current legislation, saving any potential embarrassment.
4 – Generate new business
Once you receive your ISO 9001 certification, organisations and even entire markets you never thought accessible will be open to you. Furthermore, being ISO certified allows you to charge a premium for your service, which your customers are willing to pay for.
5 – Create a professional business culture
ISO 9001 motivate and empower employees. A robust quality management system provides employees with everything they need for a better performance: clear expectations (i.e. what their job consists and doesn’t consist of), the tools they need to perform the tasks expected of them, and quick, actionable feedback on their performance. Having a robust quality management system in place will also help considerably in establishing a positive safety culture.
6 – Consistency one of the foundations of ISO 9001
All processes from research and development, to production, to shipping, are defined, outlined and documented, minimizing room for error. Even the process of making changes to a process is documented, ensuring that changes are well planned and implemented in the best possible way to maximize efficiency.
7 – Employee morale
Defined roles and responsibilities, accountability of management, established training systems and a clear picture of how their roles affect quality and the overall success of the company, all contribute to more satisfied and motivated staff.