National Disability Insurance Scheme (NDIS) Practice Standards

ISO Professionals,

Australia's Leading NDIS Consulting Firm

The National Disability Insurance Scheme (NDIS) Commission is a new independent agency established to improve the quality and safety of NDIS supports and services. NDIS will provide about 460,000 Australians aged under 65, who have permanent and significant disability with funding for supports and services in their communities such as doctors, sporting clubs, support groups, libraries and schools.

  • 277,155 Australians are accessing the National Insurance Disability Scheme
  • 11,504 Children receiving support through the NDIS Early Childhood Early Intervention (ECEI) approach.
  • 85,489 Australians receiving supports for the first time.

The NDIS Quality and Safeguards Commission (NDIS Commission) began operating in New South Wales and South Australia from 1 July 2018.

Key migration commencement dates are:

  • Vic, Qld, Tas, ACT, NT from 1 July 2019
  • WA from 1 December 2020.

Current quality and safeguards requirements for that state or territory will continue to apply until the NDIS Commission begins operating in a state or territory.

 


 

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 What are conditions of registration?

There are a number of requirements providers must meet to become registered and maintain registration with the NDIS Commission.

Registered NDIS providers in states and territories where the NDIS Commission operates must:

  • Comply with the conditions of registration 
  • Demonstrate compliance with the NDIS Practice Standards for your relevant registration groups 
  • Comply with the NDIS Code of Conduct in your organisation 
  • Have an in-house complaints management and resolution system to record and manage any complaints you receive
  • Have an in-house incident management system, and notify the NDIS Commission  
  • Fulfil worker screening requirements and ensure all relevant workers have been screened
  •  Meet the behaviour support requirements, including reporting the use of restrictive practices to the NDIS Commission, if applicable.

 

Do You Have More Questions?

Please click here to get free "25 Questions and Answers  that any provider must know before becoming a registered NDIS Provider"

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How the NDIS Practice Standards Audited?

Your organisation will undergo either a ‘verification’ or ‘certification’ quality audit. 

  • Verification audits: For individual sole traders and partnerships delivering lower risk or less complex services.
  • Certification audits: For higher risk, more complex services and supports, and for organizations operate as a ‘body corporate’.

 

 What are the NDIS Practice Standards?

 In order to ensure a national consistent approach to quality and safety of services, registered NDIS disability service providers are required to comply with a NDIS Practice Standards.

Verification module is as follows:

  • Human resource management 
  • Complaints management
  • Incident management 
  • Risk management

Core module and several supplementary modules (if applicable) for “Certification” are as follows:

  • Core Module:
    • Rights of participants and responsibilities of providers
    • Governance and operational management
    • The delivery of supports, and
    • The environment in which supports are delivered.
  • Supplementary Modules:
    • Module 1: High intensity daily personal activities
    • Module 2: Specialist behaviour support, including implementing behaviour support plans
    • Module 2A: Implementing Behaviour Support Plans 
    • Module 3: Early childhood supports
    • Module 4: Specialised support co-ordination
    • Module 5: Specialist disability accommodation  

The NDIS Commission requires all NDIS providers have audits conducted by ‘Approved Quality Auditors’ to ensure quality and safety safeguards they mandate are maintained and adhered to.

 

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NDIS News and Changes

It is essential to keep yourself and your business up-to-date with the NDIS news and changes. To achieve this, you can follow us on FACE BOOK to stay current.


 

 

Our Services

ISO Professionals, as a team of NDIS experts, will support you to simply succeed in NDIS registration process.  We are specialised in all NDIS processes including new registration or renewal.

Our clients can choose from the options below to get the best service they may require:

NDIS Verification Pack

 

Option 1- NDIS Verification Documentation Kit:

  • NDIS Frequently Asked Questions (FAQ)
  • NDIS Verification Pack User Manual/ Guideline
  • 4 policies and procedures required for verification 
  • 10 forms and templates for record keeping

Price: ($490 + GST)

Option 2- NDIS Registration Consultation for Verification:

  • NDIS Frequently Asked Questions (FAQ)
  • NDIS Verification Pack User Manual/ Guideline
  • NDIS policies and procedures required for verification 
  • NDIS forms and templates for record keeping
  • Registration and application process 
    • Conduct registration and application process on the NDIS portal 
    • Review your NDIS "Registration Groups"
    • Explain the Qualifications and Expertise needed to provide the service
  • Conduct online organisation’s self-assessment
  • Assist you in choosing the best Certification Body (external auditor) and provide support as needed

Price: ($790 + GST)

 


NDIS Certification Pack

 

Option 1- NDIS Certification Documentation Kit (Core Module):

  • NDIS Frequently Asked Questions (FAQ)
  • NDIS Certification Pack User Manual/ Guideline
  • 22 policies and procedures required for certification (Core Module)
  • 28 forms and templates for record keeping
  • Participant Handbook
  • Worker Handbook

Price: ($1960 + GST)

Option 2- NDIS Registration Consultation for certification (Core Module):

  • NDIS Frequently Asked Questions (FAQ)
  • NDIS Certification Pack User Manual/ Guideline
  • NDIS policies and procedures required for certification (Core Module)
  • NDIS forms and templates for record keeping
  • Participant Handbook
  • Worker Handbook
  •  Registration and application process 
    • Conduct registration and application process on the NDIS portal 
    • Review your NDIS "Registration Groups"
    • Explain the Qualifications and Expertise needed to provide the service
  • Conduct online organisation’s self-assessment
  • Assist you in choosing the best Certification Body (external auditor) and provide support as needed

Price: ($2950 + GST)

 


Supplementary Modules Documentation Pack

 


 


 

Below services can be provided upon request: 

  • Provision of ongoing support and training for the implementation stage to ensure that processes and procedures are understood and implemented by staff and workers
  • Conduct Gap Assessment to ensure that relevant standards of Quality and Safeguard framework are adhered to for the audit
  • Conduct Internal Audit 
  • Support provision during external audit

 

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